I’m Starglow the artist & owner of this store. Store is based in USA. Every item is made with lots of care and love, and each purchase comes with a lil thank you note! All Orders will be shipped within 7-10 business days after you placed the order.

Shipping estimate depends on your country’s postal service. And please take in consideration, because of the pandemic shipping can be delayed, estimate might be a month or more

Questions about shipping

Where is the store based?

USA

Can you ship to my country?

I Ship worldwide

DEC 2024 UPDATE

Because of the GPSR that has been implemented in EU, I can no longer ship to EU for the time being. I apologize for the inconvenience

MAY 2025 UPDATE CONCERNING CANADA POST STRIKE

With the current Strike I have change the way I will be shipping out orders to Canada:
– If your order has only flat items, like stickers and prints (if shipping is $4usd) Its shipped as a letter with stamps, I am not able to ship your order during the strike so I will hold on to your order until the strike is over and ship it!

-If your order is a package, I will ship it through UPS. Unless your address isn’t valid to be shipped through the UPS (for example a P.O Box) I will hold on to your package until the strike is over and ship it.

Thank you for your understanding, if any questions please e-mail me.

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What is this store’s return and exchange policy?

All sales are final. I do not accept returns or exchanges. I am not responsible for items that get lost, stolen, or damaged in the mail. 
I encourage you to double check your address, once its sent I cant do nothing about it.

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How is my order shipped?

All orders are sent by regular airmail (USPS)

Flat envelopes do not include tracking number (Stickers & prints) while orders with items such as charms, pins etc are sent by bubble mailers and will include tracking number
I can’t guarantee tracking number will continue updating outside of USA, it depends on your Country’s post service.

Tracking number may take to 2 days or a week to start updating.

You can track your package through these websites:

USPS

17track

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When will my order be shipped?

Please allow 7-10 business days after order has been placed

I normally ship on Monday, Tuesday or Wednesday, depending on how many orders and if I get busy in my personal life

You will be notified via email and paypal your order has been shipped and it will include the tracking number if it has one

As for now, emails of the website is not currently working, I’m heavenly relaying on paypal emails, when your order is shipped you will receive a paypal email with the info and if your order has a tracking number

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How long will it take to receive my order?

Within USA, it will take a a week or two to arrive

Internationals may take 1 – 4 Months to arrive
You are responsible for any customs fees so please consider these things beforehand.

Due to COVID-19 shipping will take longer than usual, thank you for your patience